Greater efficiency and reliability, also in spare parts management and after-sales service.
For a company like ADUE, specialized in the design, construction, and installation of beverage preparation plants – from the engineering phase through to commissioning at the customer’s site – the coordinated management of information is a strategic factor.
With MATRIX, the project introducing the new management system based on SAP Business One, the company aims to further improve its internal organization and make the management of activities even more efficient, with a direct impact on the quality of service offered to customers.
The new system integrates all key company information into a single platform: quotation preparation, design production, logistics, spare parts management, and after-sales service. This enables greater data sharing across departments and faster, more accurate management of all operational activities.
One of the most immediate benefits concerns spare parts management and after-sales service.
Thanks to the new ERP system, the company will be able to better monitor component availability in real time and speed up procurement and shipping processes. For customers, this means faster response times and greater operational continuity of their plants. The traceability of material quality and certification will also be improved.
The MATRIX project also introduces more advanced tools for managing projects and service activities. All information related to installed plants will be collected within a single system, allowing technicians to quickly access the history of interventions and machine configurations. This will make it possible to plan and manage maintenance more effectively and to respond more promptly when needed.
With MATRIX, ADUE is therefore investing not only in technology, but above all in the quality of its relationship with customers. The goal is to provide increasingly fast, precise, and structured support throughout the entire lifecycle of the plants, confirming the company’s commitment to the reliability and operational continuity that the market demands.
For more information contact us:
info@adue.it
+39 0521 505411
Spare parts management